Last updated: 2025-12-17
Company: Reworks, Inc. (“Scape”, “we”, “us”, or “our”)
Service: Scape: AI-powered email and meeting assistant
Website: https://scape.app
1. Introduction
This Privacy Policy explains how Scape collects, uses, stores, and protects personal data when you use our Service. By accessing or using Scape, you agree to this Privacy Policy.
Scape is designed for professional, adult users. It is not intended for children under 13.
2. Definitions
- “Personal Data” means any information relating to an identifiable person.
- “Processing” means any operation performed on Personal Data.
- “Service” means the Scape application, website, desktop app, integrations, and related features.
- “User”, “you” means the individual using Scape.
- “Controller” and “Processor” have the meanings defined under GDPR, depending on context.
- “Google Workspace Data” means information accessed through OAuth when you connect your Gmail or Calendar to Scape.
3. What Data We Collect
3.1 Data You Provide
When you create an account or use features of Scape, you may provide:
- Name
- Email address
- Company or team information
- Authentication data (OAuth tokens)
- Support requests and other communication
- Any other information you choose to upload or share
3.2 Gmail & Calendar Data (User-Authorized)
When you connect Scape to your Google account, you explicitly authorize Scape to access:
- Email content
- Email metadata (sender, subject, timestamp)
- Drafts you choose to generate
- Calendar events and metadata
This access is required for Scape's features to function.
Scape does not perform contact enrichment or pull external data about your contacts.
3.3 Usage Data
We collect usage information about how you interact with Scape, such as:
- Logins and timestamps
- Device information
- IP address
- Session and performance metrics
- Feature usage
- Error diagnostics
This helps us operate, secure, and improve the Service.
4. How We Use Personal Data
We process Personal Data to:
- Provide and operate the Service
- Generate email summaries, drafts, meeting notes, and AI outputs
- Improve product performance and user experience
- Detect and prevent security issues
- Provide customer support
- Communicate product updates
- Comply with legal obligations
We do not use your email or calendar content to train generalized AI models.
5. Legal Bases (GDPR)
If you reside in the EEA/UK, we process Personal Data on the following bases:
- Performance of a contract (providing the Service)
- Legitimate interests (security, product improvement)
- Your consent (OAuth access to Gmail/Calendar)
- Compliance with legal obligations
6. Sharing Personal Data
We share data only as necessary to operate Scape:
- Service Providers / Subprocessors such as hosting, database, analytics, and AI model providers
- Your organization/team, if you use Scape in a team environment
- Legal or regulatory authorities, if required by law
- Business transfers, such as mergers or acquisitions
- With your consent, when you explicitly approve an action
We never sell Personal Data.
7. Subprocessors
Follow updated list on: https://trust.scape.app/
8. International Transfers
Scape is operated in the United States.
If you are located outside the U.S., your data may be transferred to and processed in the U.S.
For EEA/UK users, transfers rely on:
- Standard Contractual Clauses (SCCs)
- Other legally recognized mechanisms
9. Data Retention
We keep Personal Data only as long as necessary to:
- Provide the Service
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
When no longer needed, data is deleted or anonymized.
10. Security
We use industry-standard technical and organizational measures, including:
- Encryption in transit and at rest
- Access controls
- Monitoring and logging
- Incident response procedures
- Regular security reviews
No system is 100% secure; we cannot guarantee absolute protection.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your Personal Data
- Correct inaccuracies
- Request deletion
- Request data portability
- Object to processing
- Withdraw consent (e.g., disconnect Google account)
To exercise your rights, email: security@scape.app
12. Children's Privacy
Scape is not intended for children under 13.
If we become aware of unintended collection, we will delete the data.
13. Changes to This Policy
We may update this Privacy Policy periodically.
The “Last updated” date will indicate the latest version.
14. Contact Us
Reworks, Inc.
1209 Orange St
Wilmington, DE 19801
Email: security@scape.app